PRIVACY POLICY

Introduction

At Lobenkra Casino Hotel, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information across our physical and digital environments.

Last Updated: January 1, 2025

Information We Collect

• Personal Information

  Name, contact details, identification documents, and payment information required for bookings and casino operations.

• Usage Data

  Information about how you interact with our facilities, services, and website, including gaming preferences and accommodation choices.

• Technical Data

  Device information, IP addresses, and cookies when you use our digital services.

How We Use Your Information

• Service Provision

  To provide and personalize our casino hotel services, process transactions, and maintain your account.

• Security

  To maintain the safety and security of our guests and facilities, including fraud prevention in our casino operations.

• Communication

  To send you important updates, promotional offers, and newsletters (with your consent).

Data Protection

We employ advanced security measures to protect your information:

• Quantum encryption for digital data
• Biometric access controls for physical records
• Regular security audits and updates
• Strict staff access protocols

Your Rights

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience. You can control these through your browser settings.

Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer: